Our Team

Every file is handled by defined roles running the same documented workflow — so the quality of your outcome never depends on who happens to pick up your account.

Leadership

The people behind AGS

Armando Giles

Armando Giles

Founder & CEO

Armando founded AGS Peak Consulting and leads the firm. He sets its direction and the standards every client file is held to, from the first credit report review to the final round of disputes.

Sage Hensley

Sage Hensley

Director of Operations

Sage runs day-to-day operations, keeping client onboarding, dispute rounds, and communication moving on time so nothing falls through the cracks.

Stephan Nicklow

Stephan Nicklow

Chief AI Officer

Stephan leads AI and technology at AGS, building the systems that keep every account tracked, organized, and on schedule.

Your Team

The roles behind your file

Credit work fails when it lives in one person's head. Every AGS client file is handled by defined roles following the same documented workflow, so quality does not depend on who happens to be at the desk.

Credit Analyst

Reviews your tri-bureau reports line by line — every balance, date, status, and remark — and identifies the inaccuracies and inconsistencies worth challenging. This is where strategy is decided before a single letter goes out.

Dispute Specialist

Executes each round: selecting the correct letter for the account type, citing the applicable provision, sending with proof of delivery, and tracking the investigation window so nothing is sent early or escalated prematurely.

Funding Advisor

Assesses funding readiness, matches your profile against lender programs that fit, packages the submission the way underwriters expect, and walks you through the real cost of every offer before you sign.

Client Success

Your point of contact. Handles onboarding, keeps expectations aligned with how the process actually works, and delivers the structured monthly update so you are never guessing where things stand.

Compliance & Legal Review

Oversight for advanced escalations and edge cases — ensuring every action taken on your behalf holds up to scrutiny and stays inside the boundaries of consumer protection law.

Operations

Keeps timelines enforced and records intact across every active file — the unglamorous discipline that prevents duplicate disputes, missed windows, and lost documentation.

How We Work

One workflow, every file

Everything lives in a dedicated credit repair CRM — your reports, the negative accounts organized by bureau, every letter assigned to every account, the date each round was sent, and when each investigation window closes.

That matters more than it sounds. A single client with four collections and two charge-offs reporting across three bureaus can represent eighteen separate dispute actions across multiple rounds. Managed from memory or a spreadsheet, that becomes duplicate letters, missed timelines, and premature escalation — all of which weaken your position.

Managed properly, each account is tracked, each bureau handled separately, each round documented, and every deadline visible.

Standards

What every team member follows

  • No freestyling. Documented procedure on every account, every round.
  • Correct law for the correct account type — never stacked "just in case."
  • Full investigation windows respected before the next action.
  • Proof of delivery on all correspondence.
  • Complete round history retained for escalation if it becomes necessary.
  • No claim to a client that the process cannot support.

Ready to Reach Your Peak?

Book a free, no-obligation consultation today. One conversation could change your financial trajectory.

No credit card. No pressure. Just clarity.